Flight 401 Survivor Message Board
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Ground employee that night
Posted by Tom Armstrong on December 26, 2007, 12:29 pm
I was a young, new-hire ticket agent with Eastern working at ATL (Atlanta, GA) that night. When the news starting trickling in, a suppressing silence took over. Everyone one of us at the ticket counter feared we knew some fellow employee onboard, and feared the worst. Most questions respectfully went unasked; those that were asked mostly went unanswered.
Though I personally knew no one onboard Flight 401, my life too was touched and has been changed.