So annoyed and frustrated.
Dead battery, call US Rider.
Asks me if I need a tow. I say, "If it doesn't boost, then yes, it will need a tow".
90 minutes later, tow truck shows up. Battery won't boost, needs a tow. Won't take the car. Contracted only for boost. WTF?!
US Rider will not contract for 2 services at a time. Repeat, WTF?
Flatbed leaves, bye bye.
Have to wait several hours, after waiting all morning, for same company to send guy back with truck.
They can only do what they are contracted to do.
I tell US Rider this is the stupidest policy EVER. Rep agrees, but he's probably 17 and has no authority.
Tow company dispatcher, very sweet, also agrees, tells me I should see what AAA pulls on them.
Overall, a beautiful day completely wasted.