I wasn't in the mood for that.
Speed-dial US Rider, short chat while Bad Tow Guy stood by within earshot... eyes wide and slack-jawed.
US Rider summoned a different tow outfit and apologized with great fervor for my "terrible" experience.
Me, to #1 Tow Driver: "You can leave now".
A different tow arrived in 20 minutes, problem solved... cheerfully.
I would not describe my experience as terrible, I was barely inconvenienced.