Back to Forum

Post a Response

block exemption Posted by stuart wilkinson on November 14, 2008, 11:32 am Stuart Wilkinson | Message modified by user UKAT5405 November 14, 2008, 11:43 am Just got this back from mini customer services looking for advise to service 08 plate mini due for 1st service, they also said over the phone to customer that if mini didn't service it he would invalidate his warranty Mr Wilkinson Thank you for your email Unfortunately with our extended/lapsed warranty’s all service work must be completed by an approved MINI dealership. Yours Sincerely Helen Johnston MINI Insured Warranty Services Co-ordinator MINI Insured Warranty Services Tel: 0871 2003266 Fax: 020 6030222  Post a Response ( * ) Required

Re: block exemption Posted by Paul Foster on November 14, 2008, 5:37 pm, in reply to "block exemption " Paul Foster Looks like a job for trading standards! I wonder how many other Mini owners (and other BMW owners, come to think of it!) have been fed this line. It would be interesting to hear their opinion on the current block exemption rules that they are patently ignoring!  Post a Response ( * ) Required

Re: block exemption Posted by paul whatmough on November 14, 2008, 7:57 pm, in reply to "block exemption " Paul Whatmough Stuart this may be correct !!!! "Unfortunately with our extended/lapsed warranty’s all service work must be completed by an approved MINI dealership". If a customer signs up to extended warranty then they are making out a new contract different to the original manufacturer's warranty. Paul...  Post a Response ( * ) Required

Re: block exemption Posted by Tom Williams on November 15, 2008, 10:18 am, in reply to "Re: block exemption " Tom Williams I think Paul is correct. Certainly if the customer signs a separate contract for an extended warranty the warranty company can dictate terms. Can you buy a Mini with a bog-standard warranty? I thought a long warranty period was standard with a new Mini.  Post a Response ( * ) Required

     «Back to thread

Copyright © uk autotalk
terms & conditions please read