Well, she was an artist, and she turned my "soap story" into a series of delightful illustrations which she put onto her website. A very prominent soapmaker's site at the time, Miller Soap, put the link on their page with our shared permission and credit given. At the time I got a kick out of knowing I was helping a lot of aspiring soapmakers understand the process.
Over the years we've lost touch, and the original website is no longer active. However, you'll find the entire illustrated series on any number of soapmaking sites, and few, if any, attempt to give credit. I've even heard of people selling printed out copies.
Not much I can do about it now, and it doesn't bother me all that much except when people try to claim it as their own. But it's out there. So I guess the lesson - oft-repeated - is that once it's out there, it's out there, and there doesn't seem to be a lot anyone can do about it.
Here's a link to an archived copy on the Wayback Machine: