They credit you immediately if some thing is missing, broken, etc. This trip one of my eggs - I buy a 6 pack not a full dozen - and one was cracked so they credited me the whole 6 eggs. Luckily the crack didn't open the shell but was a pressure crack pushed inwards. I cooked the egg as it had just happened & gave it to Charlie.

I try to buy twice a week or less if I don't have any hot needs. Orders need to be a min of $35. There are lots of coupons and I have been trying their brands and so far Like what I have tried.
Sometimes I buy my fave brands if they have them to compare. So far so good.

I only buy a few items from Amazon if Kroger doesn't carry them or they are only available if shipped or bought in store. I love being able too have items I need delivered in 24 hrs.

The driver is male or female and a 2nd person to help delivery. They inspect the order for missing or broken items. Credit is given immediately so bill is adjusted upon delivery. They literally stand by the gate and make necessary changes to the delivered order. They are all really polite and friendly.

I didn't time my delivery for Thursday... so I found a baggie in my freezer of cooked rice. There were lots of meals in my freezer but I didn't want any of them. Until I found the baggie of cooked rice. Aha! Veggie fried rice.

I was out of Sesame Oil so used a touch or Worchester sauce, soy sauce & terriyaki sauce.
They made a nice flavor.

I diced green onions, a half a white onion, red, gold & green bell peppers, Snap peas, green peas, corn niblets, sesame seeds, pepper, some grated brocolli, some roma tomato sliced, asparagus, and anything else I could find. Lordy do I love fried rice! I had 4 meals out of it... three are in the fridge, well 2 are in the fridge. 8-).

I have 4 cups of white rice boiling in my cooker. There will be 6 cups of cooked rice that will be split up into 5 or 6 bags and put in the deep freezer, once the rice has cooled.

The temp here is in the 40's days and overcast with maybe a touch of rain. Nights are low 30's but so far I just have to let the water run to not freeze. If it gets below 30 I will turn the well off. Everyone is praying that there is another 20 degree freeze like in Feb 2021.

The temp in November should be in the low 70's. So this drop in temps doesn't bode well for southern texas. There was already a deep freeze in West TX.

I have to go take care of the rice once it's cooled so I can pack small bags to fit in the freezer.

Have a great day. Hope the snow is not bad where you are. They hint we may have a bit of snow here. Take care.