Their customer service is awesome. I had a problem, which was my fault by double ordering. I called just after placing the order and they immediately fixed my order.
Their pricing is a bit high but I am willing to overlook it for the next day delivery. I've placed orders Friday afternoon and the order was delivered Sat.
Plus there are alot of farms and ranches here and going by what I have seen, Chewy is a neighborhood go to. It is not unusual to see Chewy on the back door of a delivery truck.
My cats are also healthier on their dry food. Two are old and one is young. Doesn't seem to make a difference.
I have ordered parrot supplies and toys for Chance and Charlie, as well as various meds.
They have handled all my pet needs since before I moved here... so far two years and five months.
They are not perfect but do their best to try and make themselves the best they can be. *****
Love All Life, Thank You For Posting! :)