A banking site that my nephew used to transfer $'s with me got strange this weekend. I was on the phone yesterday and today with them, and nothing's been resolved.
They say that they've not been hacked, but admit that when I log in, I'm being misdirected to another site which looks like theirs, but isn't.
My money is in limbo, and I've had it to here *picture my palm, face down, above my head* with the people on the phone, and the company...which I never wanted to use in the first place.
So, I sympathize, but am quite surprised at Chewy, who always had the best cust. serv. people. Then again, they were bought up....
I'm sorry that you were not treated like a valued customer.
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