I've now got a new way to judge if someone has gone too far, which I just came up with this week. If I can feel my blood pressure going up. I watched Dh getting upset with someone on the phone that was arguing with him, and not giving him the supervisor that he requested, and it came to me that if your bp goes up, then that person is obviously not trying to do their job in a polite and efficient way.
That's a scary thought about the item in your cart. I guess that it could have been a glitch in their system, but changing your password wouldn't hurt.
No, I've never experienced them being rude, either.
Love All Life, Thank You For Posting! :)