Also I leave my gate partial open and the orders are put on my porch.
Luckily I have been home for all but one of my orders.
I never have the same delivery person anymore. But it's always FedEx who delivers.
With almost every one house bound Chewy has more customers than they can handle.
It took 3 weeks to receive my order of AA batteries ordered on line from a major TX hardware store.
They also sent me an email similar to the one above in response to my order.
But I received the batteries 3 days after the time frame they gave me.
I paid through paypal... and the cost has not been deducted from my account yet...that makes it almost 6 weeks.
Love All Life, Thank You For Posting! :)