April 30, 2021 — Zuke’s has voluntarily removed its popular Zuke’s Mini Naturals Dog Treats from retail stores due to “a potential quality issue”.
In an online letter to customers, the company states this is “not a recall” and that the cause is “not a food safety issue”.
In response to our request for more information, Zuke’s replied:
“At this time, we are proactively and voluntarily removing our Zuke’s Mini Naturals products from sale due to a quality issue.
“Zuke’s is a natural product, which uses a natural preservation system. We have identified a product quality issue during recent production with instances where the natural preservation system may not be working as effective as it should. While not a food safety issue, we are proactively and voluntarily removing Zuke’s Mini Naturals from sale because we want pet parents to continue to have the best experience with our products.
“Since this step is being taken due to a quality issue, we are not asking pet parents to return the product. If you are not completely satisfied with your Zuke’s purchase, we are always happy to issue a refund. Please reach out to our Pet Parent Relations team here.”
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