No luck involved - care taken to build a relationship over 22 years with long established, capable people.
RE seemd to have moved on - the obvious chip on your shoulder appears to be stopping you seeing this ? I can appreciate that a less-than-ideal experience can colour your judgement - I had one with a new Ford Transit based motorhome a couple of years ago & would not consider buying any Ford again until they re-imbursed me for the losses accrued when ditching the lemon after less than year (which is unlikely to occur in this lifetime). Doesn't mean that all Ford owners have a similar experience & a great many appear to be quite happy with vehicles that don't give problems. C'est la vie, as the Froggies have it.