as the software would not install on my computer I contacted .co.uk for tech help , i was given verbal and told I had bought a fake /grey import and that I should report the dealer , however he VERY quickly shut up when i said invoiced by company called toolden , but drop shipped by sealey , very quickly and basicly was trying to retract the fake statement (autel uk supply sealey with high market kit)
in fact autel uk have a large statement on website " Grey Imports & Fakes can often be lower in price, but can cost you a fortune. Buy SMART, always buy from an Authorised Dealer.
Don't buy a tool in the UK unless it has a UK Warranty, UK Support Tag and E.U. Support card.
I have bought from a uk approved dealer and NO I have not recieved my UK Warranty, UK Support Tag and E.U. Support card
this is sealey webpage telling you to go to autel.com for support https://www.sealey.co.uk/product/5637192426/eobd-code-reader---oil-service-reset-tool
this is the com website where item is not listed or sold https://www.autel.com/
to me it is "looking" as the units being sold in the uk are not uk spec , or supported by UK , had I of wanted to buy a gray market device i would have saved £150 and bought the unit i have here https://www.aliexpress.com/item/32805857272.html?spm=a2g0o.productlist.0.0.4a896fabbWg7aK&algo_pvid=d55bb3c3-a434-4239-9841-53b70151133c&algo_expid=d55bb3c3-a434-4239-9841-53b70151133c-0&btsid=2100bb5116160061316315497e24ca&ws_ab_test=searchweb0_0%2Csearchweb201602_%2Csearchweb201603_&fbclid=IwAR2mQWSu49c0KDSP9R9V3PuvRHy9iQpx_aqTZGaRWyV8avyPs8NVG7xadDM
what you lot think , is it me or is it sealey that have been "conned" , i use that word to discribe being sold a non uk product imported into the uk
after speaking to sealey and sending them screenshot of splash screen and repeating comments from autel.co.uk , the best response is "as the unit will not connect to your computer , please arrange collection by the retailer , no comments about its authentisity tho