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But most at least acknowledge you when you enter, ask if they can assist and point you towards the free coffee machine - up to you to get involved with them then if the fancy takes. The sales staff in the BMW dealer actively tried to avoid interaction, even when Mrs B. tried to start a conversation with one - the sales person looked up from her keyboard, sort-of half smiled & then got back to what she was doing without uttering a word. That classes as rude in my book.
It may well be that they didn't class me as a "serious" buyer, having arrived in a car at the time & I would not profess to being a sartorially elegant dresser. But a sensible salesperson (particularly one with targets to meet or on commission) would be wise not to judge by appearances - had the fancy taken I could have afforded to buy anything in the showroom at the time.
On a similar vist to the "old" Allen Jefferies many years before Mrs B had expressed an interest in a bike, so the (friendly on arrival, non harrassing, but attentive when required) salesman re-arranged the bike line-up to get it out for her to sit on & then offered to loan a helmet & gloves for a test ride (it was the end of January, hence the car visit & no kit). We did a deal with a valuation for her V50 given unseen on our description of condition. Hadn't gone out seriously intending to buy a bike that day, but they went out of their way to sell us one. Current mob seem to expect prospective customers to get down on bended knee & plead with them to sell them a bike - maybe that is why the have a full showroom ?
Nigel B.
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