I made the mistake of buying from amazon , it was a £350 item
amazon were actually the cheapest and offered me next day tracked delivry for about £2.99

the item was no good , so I excersised my right to return within 28 days
they insisted that I wait in for FEDEX to collect (I boxed it , they stuck label on it) this was (I think) monday

I watched fedex make 3 attempted deliveries , tue wed and thus , then change things to say it was delivered to "goods in" at 4.pm on tuesday ???

waited , then when on holiday spotted on amazon " we cant process your return , ring us (it actually shows item recieved)
multiple calls over last few days , they keep saying it will take 14 days , there AI robot , rufus , told the truth , "we have not recieved it yet"

got to stage now where I have to submit a form , with all the info they alreadh have ,,by dec

after I returned the form , , a email saying we will refund when we get it back

feel like a kipper done over by two lots of yanks
paid by debit card , spoke to bank , they cant help

not sure what I can do , all call centres just spout and tell lies , £350 down the swanny

would I recommend amazon or UPS , NO NO No