One of our guests did not receive his email results. So we were in complete panic mode trying to contact the lab to find out what went wrong . note that after taking the test on Friday they send you a test email and you do not leave the lab until you receive this email. So as to why we did not receive results unknown.
While in lamanz we downloaded the lab's app . and maneuvered through it to find his results. Yes they were there but still could not download. App is all in Spanish and not for the faint of heart. so screen shot his results and off to airport.
West jet would not accept screen shot of lab results so back to the lab (in the airport) yes they had his results and printed a hard copy for us .
Our experience like most in Mexico was full of excitement and confusion . would I recommend the airport Lab , on the fence. yes our friends boarded the plane , and yes we saved 400 Canadian dollars. But had the lab not been open at 4 they would have been refused. We have come to appreciate the things we take for granted in Canada that seem so difficult here.
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