La Manzanilla message board

ATM Posted by Shannon on December 14, 2023, 9:32 am I tried to withdraw cash yesterday and the machine said my card was blocked, so I got no cash. Speaking with my Canadian bank this morn…my card is not blocked and over 700$ has been withdrawn from my account. Any suggestions? Thanks.

Re: ATM Posted by Carolyn on December 14, 2023, 9:44 am, in reply to "ATM" Call your bank in Canada and they will be able to deal with it. Not receiving the money and having my bank account debited happened to me twice last year and my bank credited it back to me. My bank said it would take 30 days, however it was refunded in a couple of weeks or less. Good luck!

Re: ATM Posted by Carol L. on December 14, 2023, 1:14 pm, in reply to "Re: ATM" That also happened to me last year, using the ATM beside the police station. My refund took about 3 months. It's important to check your account after one of those unsuccessful money withdrawal attempts. Whatever the error message says, immediately check to see if the money has come out of your account. Then phone your bank right away.

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