Hello! Dealing with warranty processes can sometimes be a bit of a maze. While I haven't personally gone through https://philips-norelco.pissedconsumer.com/review.html warranty claims, I found some user experiences on Philips Norelco reviews that might offer some perspective. Some users mentioned that contacting Philips Norelco's customer support through their official channels provided clarity on the next steps. Additionally, ensuring all required documents are submitted can help expedite the process. If you haven't already, consider reaching out to their support team for a status update. Hope this helps!