Re: do the customers know or care
User logged in as UKAT5405
Just had a customer rang me last week wanted a price for 4 coil springs and rear brakes cleaning out on a 38 month old focus, it had been to dealer for a service they told her the rear brakes wanted cleaning out that would be extra, and 4 rusty coil springs that were ready for breaking and it could happen at any time so they classed as dangerous.
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