I was chatting to Noel from Comma Oils at the Tech day last week and he was surprised when I told him that we seem to be doing a lot more vehicle 1st scheduled services. These include a ’58 reg Seat Leon FR550 Today and a ’08 reg Skoda Fabia 1.9 TDi Yesterday plus among others, several Vauxhalls lately.
Although we do not do lease work we have noticed a lot more demand for first services. Maybe this is due to the closure of several dealerships around or the fact that using Autologic we promote a local alternative to VAG dealers or even the reassurance of Bosch Car Service with the OFT approved code???? I don’t know!
What I wanted to ask was how many of you are also doing more 1st services, how do you find parts and information availability and have any of these services resulted in warranty jobs being complicated by awkward dealers?? Also do you think the pending block exemption / euro 5 regs will affect this demand?
I would be interested to hear from you guys, thanks
Regards
Mark
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