Keith Simpson
We tell the customer we will have to do our own scan test and that's £40. £70 before any repairs are carried out. I have had many complain about paying twice, I can't blame them but they sometimes insinuate we are trying to rob them.
I have contacted both these companies and asked them not to send anything that they have partly charged for. Yesterday they sent one to us after they had charged customer £29.99 for aircon re-gas that failed. They just want the easy money It's getting silly and pissing me off.
Keith
Message Thread COD (customer own diagnostics) # - andyhyoung September 12, 2013, 7:29 pm
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