I don't want to give too many details just yet as this is an on-going claim. Although we have made the customer a substantial offer to get his van back on the road, he has refused this and wants considerably more. We are contesting this and believe we have a very good defence. This is a job gone wrong and we cop for it as we are the easier target.
We will also look at the possibility that we have been mis-sold insurance.
What prompted me to post this now is that in the DPF delete thread, Peter refers to presenting any DPF removal claims to the insurance. That thread is getting quite long, that's why I've started this thread.
DPF removal is not an accident. You know what you are doing and why. As you can see from our experience and the get out clauses that I have stated, I think it would be very difficult to get the insurance companies to cover DPF removal claims.
As I said earlier I would like to urge people to look at your 'Policy Wordings' (small print) to make sure you have the necessary cover for your business and not to rely completely on Brokers' or Advisors'.
I am sure that there are a lot of other people out there with very similar motor trade policies to ours.
Regards,
Andrew,
Message Thread Motor Trade Insurance # - Andrew Clarkson December 31, 2013, 4:46 pm
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