Posted by sean savage on July 22, 2003, 6:30 pm, in reply to "Re: Autowired article"
Another word of warning "advice"
Not going to go into specific details as this has only just begun today. a customer of ours took his old 740 volvo to another garage for mot ( unknown to him the same garage we send ours to for test). it was mot'd the friday. the saturday morning the customer went back to the test station for rough running. the complaint was pointed out as the bonnett was open, apparently the technician reved the engine to about 4000rpm, at which point the customer apparently fell on the floor. part of the crankshaft pulley had broken away and sliced some of his cheek off. ambulance etc came and he was sorted and is ok. we got a letter this morning from his solicitor, he is sueing us because we did the timing belt (in the letter it states "only days before the incedent, on our invoice its 14 mnths!!!ago!). so we will see how it goes....... BUT he is also sueing the other garage for allowing him so close to the vehicle while it is been repaired and has an exelent case because there are no signs stating either "strictly staff only in workshop" or "any persons entering the workshop area do so entirely at there own risk" lets put it one way, i have already ordered the signs and they are going just outside the workshop entrance. soz for the long post but be warned!! cover your ass for the price of a sign.