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    Block Exemption Archived Message

    Posted by Roger Camp on July 6, 2004, 12:01 am

    I'm having trouble with the local Ford dealer who is refusing a warranty claim on a 2 year old Fiesta, claiming that as it hasn't been serviced by a Ford dealer the warranty is void. As I understood it, providing that the car has been serviced in accordance with Ford's service schedule by a competent garage using OE quality parts they should honour the warranty under the new block exemption rules. So the question is, does anyone have a definitive link to an official website regarding services and warranties. I have searched the EEC and DTI websites but all they seem to talk about is car sales and technology transfer. I'm hoping that someone can point me in the right direction. Thanks.

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