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    Re: Call out charges Archived Message

    Posted by stuart w on December 19, 2004, 3:51 pm, in reply to "Call out charges "

    Done one similar tony customer rang for price of battery so quoted her to go out and fit which I did, car still wouldnt start so I told customer it needed futher investigation found starter stuck I gave her quote and fitted recon now car turnes over but no spark, told her she was annoyed, plugs burned out no centre in distributor cap I gave her another quote now car starts I even blew all tyres up for her and now she tells me can I drive it to get a test its been stood 3 years. I tried to move it and guess what hey presto the brakes are seized on just as the husband comes home and he starts at me ive spent all this and it still wont go you are not getting any more work out of me. My point is why dont customers tell us the truth at first point of call and I could have given her a realistic quote and upset her at the begining not at the end how do you price up a job like this.

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