Posted by Derek Warwick on March 24, 2005, 8:51 am
Hi all, My new (1 year old now) Suzuki Carry van had to go back to the dealers for gearbox work under warranty and as it was a year old they said it was due for a service(9,000 miles or 1 year) so I enquired as to how much they would charge, everbody sitting down? £190 plus vat! So then I asked about the Block Exemption Regulations and could I do it myself without it affecting the warranty. The nice lady at reception told me I had to be VAT registered to do it but would check with someone else, the service manager then tells me that as I'm in the trade if I bought the service kit off them and I did the service as per the service schedule, which they supplied, then all would be OK. So I asked for a service kit and guess what I got, an oil filter and a sump plug washer! £8.37p! and the service schedule? You've guessed it, an oil and filter change and kick all the wheels! £190 plus! I've got to put my charges up! Regards, Derek