Our new computer is installed and sat on the desk and we are awaiting training, the previous posts have me very concerned i shall let you know how we get on, apart from myself i have 2 testers who both don`t like computers! we charge £30 at the moment with free retests up to 7 days, i can see this having to go to £40 and wait to see about cost of retests, i already get enough stress from joe public without this pending!!