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Data protection law changes on 25 May 2018 #

Posted by Peter Warman on March 14, 2018, 2:00 pm
Peter Warman

Hi All

Most of you are probably aware by now about the new Data Protection law that comes into force from 25 May 2018

This will apply to all Garage Workshops and Sole Traders who keep customers details either online or offline

Here is a link that will explain more

https://ico.org.uk/for-organisations/making-data-protection-your-business

If you are a larger garage then maybe you could do with some help? We have a new sponsor that may be able to take some of the pressure off your busy working day

https://www.optly.com

They also have a FAQ page that will give you some basic info

https://www.optly.com/frequently-asked-questions

HTP

Peter

Re: Data protection law changes on 25 May 2018 #

Posted by Graham Bullock on March 14, 2018, 5:11 pm, in reply to "Data protection law changes on 25 May 2018 #"
Graham Bullock

If I do not store any data other than customers name, address and vehicle details which are all required to put on the invoice for billing and warranty purposes, what happens if a customer refuses to let me store that data?

Do I just have to put everything down to a "cash sale" or can the customer not refuse this basic data?

Graham

Re: Data protection law changes on 25 May 2018 #

Posted by Keith Simpson on March 15, 2018, 11:34 am, in reply to "Re: Data protection law changes on 25 May 2018 #"

I've been looking into this. If you use job cards etc, to make life easier and eliminate the need for locked storage etc. Do not input the customers address. Just input house number and postcode obviously you will need post code lookup to get the address.

Nowadays we all use a Computer to produce invoices, the way I read it all is required is to password protect logging on and maybe password protecting invoicing software.

As Graham says if a customer refuses to give there details, explain that his details are required for guarantees, and maybe MOT reminders etc. And explain that his details are not shared with a third party.
If they still refuse it's not a problem just put Customer Refused (not cash sale) for obvious reasons.

As you are aware we need to keep sales records for vat purposes, these records if you use job cards will not have customer details, so no need for locked storage.

Hope this helps

Keith

Re: Data protection law changes on 25 May 2018 #

Posted by Dave Harney on March 19, 2018, 1:14 pm, in reply to "Re: Data protection law changes on 25 May 2018 #"

Here is a link to example documentation you can use.
Also a link to anyone using a cloud based invoicing system like MAM Autoworks.

Sample documentation

MAM

Links are near the bottom of the page.

Regards
Dave

Re: Data protection law changes on 25 May 2018 #

Posted by Tony Lewis on April 17, 2018, 10:02 am, in reply to "Re: Data protection law changes on 25 May 2018 #"

Surely this marks the end of the good old fashioned diary for all of us who still use it to book jobs in?

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