Evening All,

Shaun and Mark bring up the issue of charging out for extended diagnostics. I can sympathise with that especially as I charge a fixed price no matter how long it takes to solve the problem. I reconcile myself with the fact that some jobs are simple and therefore easy money, and the harder ones gives me more job satisfaction and normally well appreciated by the customer who rewards me with future custom and recommendations. So I look upon it quite stoically as swings and roundabouts...as long as the balance is right

Regards

Pete M