You see, the thing about the BBC's complaints system -- which is outsourced and not actually operated by the BBC -- is that it will reject anything that sounds angry or outraged. So make sure you only complain about trivial stuff that you don't really give a shit about.

Disappointed at their response? Don't bother writing in again: the BBC has a conscious policy of refusing to bother with what it considers 'repetitious or vexatious complaints'. Why be blacklisted and have your repeated complaints deliberately ignored, when you could simply complain the once and have everything ignored right from the start?

Want to know more about something, anything the BBC has done? Then send them a Freedom of Information request ... and sit back secure in the knowledge that they will bat it back to you with a note saying that the BBC is claiming an FOI exemption on the grounds that the topic concerns the protected areas of 'news and journalism'. And no, you don't get any right to appeal.

Like everything else in this collapsing shit-heap of a country, it's an utter fucking stitch-up. Paid for by you.

M.