So much for Sir Simon Stevens' NHS 111 helpline Archived Message
Posted by Mary on February 29, 2020, 11:44 am, in reply to "Re: Johnson 'to rush in emergency laws' bypassing health and safety measures"
'Coronavirus: 'I've been waiting four days for NHS 111 to call' 29 February 2020 Dean Hall, who works on IT projects involving the British Army, told the BBC he is concerned if he has the coronavirus, he might have spread it to military personnel about to deploy. Others said the advice line gave them confusing, conflicting guidance. The NHS said that despite high demand, all calls were being answered and the service was hiring extra call handlers. "Anyone with concerns about coronavirus should call NHS 111 and - while the service is understandably busy and people may have to wait longer than usual - all calls are being responded to thanks to hard-working NHS staff," a spokeswoman said. BBC health editor Hugh Pym said that some calls are coming from people who have visited places outside the list of countries at risk from the virus, adding to the pressures.' https://www.bbc.co.uk/news/uk-51660694
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