This time it's British Gas, brought to us by Hilda Margaret Thatcher.
'British Gas was privatised in 1986 under Margaret Thatcher's government, while the first parts of the electricity sector were privatised in late 1990, when the 12 regional electricity companies in England and Wales were sold.16 May 2019
I have had a gas boiler service booked for this afternoon 12-5pm and have been waiting in. I booked it a few weeks ago. The phone rang at 14.10 to be told that there are 'emergencies' (of course there are!) and the engineer will not be coming. I was given another appointment for 22nd October! I told them to get lost and went online to find the earliest appointment available is for 10th November.
What to do? There is no alternative service company locally.