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    You don't say Boris! Archived Message

    Posted by Mary on October 22, 2020, 7:35 pm

    'Covid: We do need to improve test and trace, admits PM
    England's NHS test and trace system needs to improve to provide faster results, Boris Johnson has admitted.'

    It's a shambles. The service here is outsourced to Serco based in a temporary building outside the local DGH. Having had two infections I was told by my GP to have one carried out but the Serco call centre in Glasgow refused to give me an appointment on the basis that I did not have a raised temperature and/or cough.

    Others are reporting similar experiences so in other words the decision of a jobsworth in a call centre takes precedence over that of a medical professional with long training and experience.

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