10 days in and I get this...FFS, it was as simple and straightforward a complaint as it gets. Ouanqueurs!
"This is an update from the BBC Complaints team to confirm that we are currently investigating your complaint.
While we aim to respond within 2 weeks, this isn't always possible due to various factors, such as the nature of your complaint or delays in hearing back from key individuals who may be involved in programme making. We appreciate your patience and assure you we will respond as soon as possible.
Please don’t reply to this email because it’s sent from an account which can’t receive replies. If you do need to get in touch, please use our webform instead at www.bbc.co.uk/complaints, quoting your reference number."
Thanks for informing us Ed. In my assessment it was a quixotic attempt, but nevertheless worth its salt. Next time when you report (if there is a next time : )) can you please include the original and subsequent comms, so that we can have a common TLN chuckle.
on March 26, 2025, 10:29 am