Eric, I hope some at least of what Ive said has been helpful to you coming to a decision on this one.. (and of course all the other comments) Mike
Erics gone quiet! I dont blame him really ... what a nightmare. I thought I was the only one to have this sort of hassle!!!
I had one a long while ago ( and some since ) but this too was a big end failure - after Id done unrelated repairs on the vehicle. It was a vauxhall. Theyd had the car back several days... I had actually mentioned "in passing" so to speak that I could hear a big end rumble as the engine was running -- you know as you do like.. and that was that.
I recall I was half way up to Scotland when the phone went... his 'lady' giving me what for down my earpiece.. roughly translated that the engine was hammering away and as I worked on it last - you guessed the rest........
Upshot of that one was I politely told them , as they wouldnt listen to logic.. to stop wasting my time - and theirs - and that their time would be better spent getting out and earning money for another engine! I never heard from them again - even after all the threats that were meant to put the wind up me.... you know the ones...
Reason for spelling this out - I firmly believe some people just try it on. They think we are some sort of a reprabate breed. Granted in this case there may not have been any previous indication but it would have obviously let go when he was driving - had he been driving it at the time - if you get my drift. Its rotten luck Eric that it happened when you had it.
I agree with what has been stated - especially the point someone made about paying for the alternator.
Too, someone mentioned looking at it from 'the guys' point of view. I understand that - but we have to stand up to these guys too - if we KNOW we are right. If they are just not going to listen to reason - then thats when I believe a third party ( as suggested) should be introduced.
I wouldnt worry about keeping him happy as such - whatever happens I doubt you will see him again anyhow... however much work he promises you!
Too, and finally, Im glad this has been put in the "freeview" section.... maybe the good old Joe Pubs will see what sort of hassles we have to put up with!
I apologise for the lengthy post... I do feel strongly about getting 'done' myself.
Let us know how you are getting on,
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