Re: UK Garages take another bashing Archived Message
Posted by Steve Nicholas on November 5, 2004, 11:39 pm, in reply to "Re: UK Garages take another bashing"
One of the best ones we had years ago was when we started up the business and offered servicing for a week when we would only charge for the parts. One gentleman turned up with his own parts expecting the job to be done totally for free! During that same week my colleague was presented with an Alfa with one spark plug fitted at a strange angle. He removed it carefully and managed to get a helicoil fitted. On his return, the owner inspected everything and asked if the plugs had been changed OK and had there been any problems. Strangely, it seemed he knew something in advance! Would we have been held to ransom if the repair had not been straightforward?
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