Many years ago (10+), we were at the beach with our (Austrian/Canadian) friend Heinz. Claudio came by with his hammocks and Heinz mentioned that a chair-style hammock that he had purchased a few years previously had broken (the wooden support had broken). Heinz wasn't expecting anything as the hammock was several years old, but Claudio told him to bring the hammock to the beach and he would repair it. A few days later, I saw Heinz and, yes, the chair/ hammock was completely repaired. Yes, I bought a hammock from Claudio myself. I mean, considering they are guaranteed forever, how can you go wrong? He is a good and honorable man.