Hi Mike,

I use to use Pipex and thought they were really good, good speed, excellent reliability, etc. However, as soon as I wanted to move house they weren't interested. It took them several weeks and several emails before they responded by saying I would have to cancel and start up as a new user...so much for customer loyalty!

Decided to then use Eclipse who we currently use at the garage. Same sort of the price (not the cheapest, but no download limits) plus they'll do free fixed IP addresses if you want them. They usually respond to support emails within 1-2 hours. You can manage all aspects of your account online, including an excellent web front end to your email. We now have 3 connections with them (garage and two home accounts). All get billed on the one account. Usually appear in the top ten of broadband suppliers.

Have a look at http://www.eclipse.net.uk/ but also check out http://www.adslguide.org.uk for details on all ISPs.

HTH

Sean

If you decide Eclipse matches your requirements, and you sign up I'd appreciate it if you said you were referred to by CORNEND when prompted.