Automotive Industry Discussion Forum: Re: Customer Booking in proceedures

Re: Customer Booking in proceedures

Posted by Tom Williams on March 1, 2008, 3:01 pm, in reply to "Re: Customer Booking in proceedures"
Tom Williams

Hi,
Know your customer is probably the best answer. Sometimes when you take a booking something in the back of your mind says 'he/she won't show'
I suppose the problem is more the economic slowdown we may be facing. Most times when we get a no show at the moment it's a relief, because we are often overstretched, trying to squeeze in just one more MoT or emergency clutch job.
TW

256

Message Thread:

Customer Booking in proceedures - Clive Atthowe February 28, 2008, 9:11 pm
- Re: Customer Booking in proceedures - dave mc gee February 28, 2008, 10:48 pm
- Re: Customer Booking in proceedures - john chadwick February 28, 2008, 11:10 pm
- Re: Customer Booking in proceedures - Graham Bullock February 28, 2008, 11:45 pm
- Re: Customer Booking in proceedures - Derek Warwick February 29, 2008, 7:39 am
  - Re: Customer Booking in proceedures - Martin Tribe February 29, 2008, 1:13 pm
    - Re: Customer Booking in proceedures - Keith Simpson February 29, 2008, 7:15 pm
- Re: Customer Booking in proceedures - Peter Warman February 29, 2008, 7:37 pm
  - Re: Customer Booking in proceedures - Clive Atthowe February 29, 2008, 8:52 pm
    - Re: Customer Booking in proceedures - Phil Dunmore February 29, 2008, 10:33 pm
    - Re: Customer Booking in proceedures - Russell Davey February 29, 2008, 11:56 pm
    - Re: Customer Booking in proceedures - Tom Williams March 1, 2008, 3:01 pm
      - Re: Customer Booking in proceedures - Kim Doerr March 1, 2008, 4:07 pm
        
        Re: Customer Booking in proceedures - John Wallis March 1, 2008, 9:03 pm
        
        Re: Customer Booking in proceedures - tony bickers March 2, 2008, 7:18 pm
        
        Re: Customer Booking in proceedures - Barry Rudd March 2, 2008, 10:30 pm
        
        Re: Customer Booking in proceedures - John Ritchie March 3, 2008, 9:25 pm
        
        Re: Customer Booking in proceedures - Phil Dunmore March 3, 2008, 10:28 pm
        
        Re: Customer Booking in proceedures - Keith Simpson March 4, 2008, 8:46 am
        
        Re: Customer Booking in proceedures - Clive Atthowe March 4, 2008, 8:57 am
        
        Re: Customer Booking in proceedures - Derek Warwick March 4, 2008, 6:25 pm
- Re: Customer Booking - Then Cancel - Peter Warman March 8, 2008, 12:27 pm
  - Re: Customer Booking - Then Cancel - Michael Whitworth March 8, 2008, 2:18 pm
    - Re: Customer Booking - Then Cancel - Tony Sefton March 8, 2008, 6:55 pm
      - Re: Customer Booking - Then Cancel - Shaun Dale March 8, 2008, 9:58 pm
  - Re: Customer Booking - Then Cancel - clive atthowe March 8, 2008, 8:22 pm
    - Re: Customer Booking - Then Cancel - John Wallis March 8, 2008, 10:03 pm
      - Re: Customer Booking - Then Cancel - Andy Evans March 8, 2008, 10:12 pm
        
        Re: Customer Booking - Then Cancel - Barry Rudd March 10, 2008, 12:31 pm
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