please let us know how you geton as Ive had similar response. That said I did get a reduction a couple of years ago as a 'goodwill' simply becuase I argued I'd been with them 10+ years -
As I say theyve given me a terminal now which is what they seemed bent on but Im getting that a reduced rate as a 'deal' - i think the letter said something about £10 instead of 20 if I responded within a certain time. Yours must have said similer???? I think Ive binned it now so I cant check..
mike
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