What worries me is that Chris Mason is claiming that all these complaints are against 'independant garages'. So why is he differentiating between franchised dealerships and independants? How many complaints do dealerships get? Are their number of complaints falling too?

I was under the impression that all his members were the same but every criticism of the garage sector has been directed against the independants. The more I hear about 'Motor Codes' the more I think it's an underhand method of publicly undermining the independant sector. Every chance he gets he insinuates that any garage NOT on his books are irresponsible, unproffesional rip-off merchants. He knows very well that this isn't the case but there's no-one to gainsay him when he lands an interview on the news. people are all to ready to agree with his thinly veiled insinuations. He's just spouting what the general public want to hear. (A certain Austrian politician used similar tactics to gain the position of Chancellor in Germany in the late 1930's).

Chris should not be allowed to openly slander every independant garage in the country who doesn't bow to his will! And when will he be openly declaring his interests and association with the S.M.M.T?