Paul Foster
I had been refusing to even consider using their products after having problems with the first ones I had fitted. The rep maintained that 90% of returned parts were checked and found 'not faulty'!! I pointed out that, having fitted one of their cam sensors which didn't cure the reported fault, then spending time re-checking my diagnosis, I decided on a genuine unit which instantly cured the fault.
When I returned the faulty sensor I was told (after it had been 'tested') it was not faulty!
I asked the rep "How it could not be faulty when a quality unit had worked?" (at this stage with a good audience of other garage owners!)
his response was that I must have fitted it incorrectly or there was a problem with the multi-plug or the wiring! I told him what I thought of his company and left it at that.
My point is - Where do these 'non-faulty' parts end up? Could it be that they end up back on the shelf of the local parts suppliers?
We can't all be wrong, can we?
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