Hi Peter , i watched this the other morning with interest to see what the came up with this time !.
It was interesting to hear the "expert" say you should search for a good garage through bodies such as the motor codes (can see a nice pay coming his way), how many of these garages were in the motor codes ??, were any golden garages ?.

Graham said . "I find with some of the type of work I do, that to do a job correctly takes a lot of time but other garages are constantly trying to beat the clock and under quote to compete" We have all been there before graham and i know where you're coming from .

Peter mentioned about sticking to the service schedule but for example there are cars as you know that can have seized brake pads that the manufacturers service schedule doesn't want you to remove & clean or in the case of ford don't want you to remove brake drums for 3 years.
We know from experience that certain makes suffer from sticky pads etc.
If we remove to clean the pads etc then that time isn't in the allocated service time and technicaly not part of the service shedule.

I'm constantly amazed at how much this trade is under valued by the bill & ben garages and fast fits but how can the value of our trade be raised in profile and more importantly ££ for us if the press have the boot in when someone misses a dangerous defect like a reverse light or charged a budget busting 80p for screen wash !! . A customer recently told me he spent £70 getting his push bike serviced but thought the garage that charged him the same for his car was a rip of for what he called "an oil & filter change"

Regards
JR

Maybe we need to start our own code .... hmmm