Being a subscriber to Which magazine I was very disappointed at this latest story and the publicity it has generated, I will not be putting this in my reception area for customers to read as I am ashamed to be associated with it via our link with Bosch Car Service.
Having spent the last 25 years being associated with 'accreditation'and 'quality'from AA specialist, Bosch service agent, BS5750 right through to ISO 9001/2000 I do feel experienced enough to comment on these schemes and unfortunatly I have to agree with Peter that these signs over the door mean nothing.You are only as good as your staff, the majority of your customers come to YOU, not because of accreditation to some quality scheme which time and time again has been shown not to work, but because they trust YOU and your staff.
It has cost me a small fortune over the years to 'Comply' with these schemes,right from the earliest days when I was told that you will not be able to do business with Industry unless you have BS5750.
I wish I had never bothered, I don't believe it has been, or ever will be, beneficial to you or your customer to join a scheme.Unfortunately, the way things are going, we probably will have to,-with no benefit to the consumer either, but a nice steady added income to whoever makes the most noise and becomes the latest in a long line of parasites feeding off our Industry.

Ed Kaps
Teesside Autotech Ltd
'AA Specialist', 'AA Appointed','Bosch service agent', 'BS5750', 'ISO9002','ISO9001/2000','Bosch car service', 'FSG Assessed and appointed',etc etc
Been there,seen it,done it.