WHY DO PEOPLE USE THEM

The answer is simple, Marketing / Advertising. Then employing unskilled labour, they then get sent on a basic training course that will only skim the surface.

Thousands of pounds spent on Advertising that will get the customer through the door, to be let down by unskilled monkeys at the end of the day.

Not like you and me that wants a customer for life not just for a day.

Keith