Matt Elliot
I would let them take a look again, I've used them loads and if anything goes wrong(not very often) I have always had it resolved with no fuss.
I sometimes swallow the return postage if something goes back but on the whole out of everybody who does this sort of work I find them by far the best and like the fact they only deal with the trade.
Speak to Dean there he knows his stuff and is very sensible about things.
HTH
Matt
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