Hello folks. Just had a customer cancel a service on a Micra, which had been booked in a week ago. She had been told by main dealer that only genuine Nissan parts must be used.Despite my explanation of the situation regarding block exemption and the offer to use dealer parts [with a slightly higher price].My customers confidence had been affected due to the fact that she is concerned her warranty may not be valid [and quite rightly so]. Have made contact with certain motor trade bodies regarding this situation.Intersting to note however, have not seen any advertisements by any government departments explaining the new options to the public,this despite the fact that the motor industry is one of the biggest generators of revenue in this country. Plug That Gap. Colin.