Posted by MIKE FIELD on September 7, 2004, 9:51 am
WE ARE A BUSY SERVICE/REPAIR BUISNESS ( 6 MECH/TECH/TESTERS)AND WE HAVE BEEN USING AUTOINTOUCH GARAGE SOFTWARE FOR SEVERAL YEARS. THE INVOICING /JOB SHEET/CUSTOMER RECORDS SIDE IS OK BUT WHAT IT LACKS IS A GOOD DIARY BOOKING IN SYSTEM.DOES ANYONE HAVE EXPERIENCE OF OTHER SYSTEMS OUT THERE THAT HAVE A LIVE DIARY SYSTEM? ONE THAT CAN ,MONITOR LOADING OF WORK, RAISE JOB SHEETS ETC. WE FIND ONE OF OUR BIGGEST PROBLEMS IS ACCURATE WORKSHOP WORK LOADING. EITHER TOO LITTLE OR WAY TOO MUCH!I KNOW IT WILL NEVER BE AN EXACT SCIENCE DUE TO THE VERY NATURE OF OUR BUSINESS ( MOT FAILURES/BREAKDOWNS ETC ETC THAT TURN UP )BUT THERE HAS TO BE A BETTER SYSTEM OUT THERE. WE RUN A CAR HIRE FLEET THAT USES A DIARY SOFTWARE THAT IS EXCELLENT , SURELY SOMEONE HAS A SYSTEM FOR THE TRADE.MAIN DEALERS HAVE SUCH BUT WHAT ABOUT THE INDEPENDENTS?