I am obviously not the only person that has to constantly justify my 30 hrs labour charge. I recently see in the news that garages are making more money per hr than professional people like solicitors etc. What a joke !!! Are we not professional technicians ? The trouble is people still regard fixing cars as a dirty grease monkey job that everybody can do theirselves on a saturday What I find works is when dealing with a engine managment fault sit the customer down and begin to explain how modern technology has evolved.After 30 secounds you will recieve the respect you deserve.
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