It's a mitsubishi gto which came in with an intermittant missfire. Three days later customer back on phone - same fault - want money back. Now to the crux of the matter. Whilst testing it during this extra week - the engine developed a major big end knock. I now can no longer test for missfire to cure original complaint. Any advise would be gratfully received Kenton Ware
I must admit we were struggling to locate the fault (had car for 5 weeks but customer had said "no major rush")- but battery kept going flat - found alternator gone & alternator fuse blown - had alternator reconditioned, replaced fuse, replaced battery and replaced spark plugs.
We roadtested the vehicle several times and the fault did not reoccur. Charged customer 300 and sent them on their way.
I requested that they allow me another week to look at it and if i couldn't find fault would refund invoice - they agreed.
I have a customer insisting that the car be repaired because engine was not knocking before.
I feel torn between
giving car back - with no refund whatsoever or
refunding original invoice and stating that engine knock not my responsibility
or
Taking it on the chin and repairing engine or replacing engine )have ben offered s'hand engine fo 250.
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